Prices on website are for service only and do not include shipping cost or tax.

Items that may be saturated in, or regularly come into contact with, hazardous materials (including solvents like turpentine or mineral spirits, or gasoline or motor oil), bodily fluids, or mold/mildew must either be adequately cleaned and sanitary prior to shipping or include a Deep Clean Service in the same order. Even if you have cleaned your item, you must Contact Us before mailing items that potentially been saturated in hazardous materials; per USPS Publication 52, we may not be able to ship your item back to you if we cannot safely clean it to comply with HAZMAT regulations. 

Failure to forward tracking information within 24 hours will void Weathered Waxing of any responsibility for theft or loss of items. Weathered Waxing is not responsible for shipping delays, item damage, or package loss by mail carriers or other parties.

Unless otherwise discussed, upon confirmation of delivery by mail carrier, Weathered Waxing is only responsible for items whose services have been paid for.

Return Shipping Invoice must be paid within 30 days of being provided to customer unless other timeline is agreed upon. 

For Drop-off/Pickup orders: Unless otherwise agreed upon, failure to pay for service and collect item after 90 days will result in item being donated. 

Lead time listed on website is approximate, nonbinding, and does not apply to orders that include custom work. Egregious delays that are the fault of Weathered Waxing will be remedied on a case-by-case basis (does not include delays due to unanticipated or undisclosed issues with items).  

Customer may request early return of their items at any time. Refund amount will be prorated based upon work already completed.

Customer agrees that items may be featured on social media, website, or other medium.

Any reimbursement for damages will only be negotiated upon item's original MSRP.

Customer acknowledges that cleaning, waxing, and curing will typically change shade/color, smell, finish, feel, and other aspects, of an item, both outside and possibly inside. These are normal changes and will not be grounds for refund or discount. 

Customer may waive cleaning of items in writing and acknowledges that the degree to which effective waterproofing can be achieved may be reduced.

Weathered Waxing reserves the right to refuse service for any reason.

Discounts are not transferable and only applicable to items from same owner in the same order and cannot be combined.

Warranty is based upon inadequate or incomplete service on the part of Weathered Waxing and does not cover excessive wear and tear (examples include, but are not limited to, full-time construction or farm work, long-term hunting, backpacking, or bushcraft, or natural disasters and catastrophic events); water permeation due to item defect or design, prior repair/alteration, or previous damage or incorrect care; or items where cleaning has been waived.